North Pole University – Kids lula & Hazels

Prompt Shipping and Professional Packing

We have a range of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will package your items in accordance with our exact and precise specifications. Your goods are thoroughly checked and properly secured before shipping. We ship to thousands of customers each day across various countries. Our commitment to become the largest online retailer around the globe is evident by this. Both Europe and the USA have warehouses and distribution centres.

Note: Orders containing more than one product will be assigned a distinct processing period depending on the specific item.

Before shipping, all ordered items will be thoroughly inspected. Currently, most orders are shipped within 48 hours. The delivery time will be between 3-7 working days.

Returns

We don't manage the stock at our warehouse or factory. The stock can change at any time. It's possible that your order could become unfulfilled once you've placed your order.

Our policy lasts for thirty days. If it's been more than 30 days since you bought the item, we unfortunately can't give you a full exchange or refund.

Your item must be in the original packaging and not be used. The item must be in its original packaging.